Help

Support

Email support@orchestre.shop with your myshopify.com domain and a short description of the issue.

StockWatch quick checks

• Confirm at least one notify channel is saved (email, Slack, or Discord).
• Lower a tracked variant’s available quantity below your threshold.
• Wait a few seconds for debounce, then check email or the webhook channel.
• If quiet hours are set, OOS may still fire when “immediate OOS” is on.

Response time

We aim to reply within one business day (Australia / AEST).