Help
Support
Email
support@orchestre.shop
with your shop’s
.myshopify.com
address and a short note about what’s going wrong. We’re happy to help.
StockWatch — quick checks
- Save at least one way to reach you (email, Slack, or Discord).
- Add a product to your watch list (or turn on “Watch all products”).
- Lower that product’s available stock below your limit.
- Wait a few seconds, then check email or Slack/Discord.
- If quiet hours are on, low-stock alerts wait — but sold-out can still ping you right away if that option is checked.
Response time
We aim to reply within one business day (Australia / AEST).